Returns Policy
At Fun Dad Dean Shop, we are committed to ensuring your satisfaction with every purchase. Our returns policy focuses on providing support if you receive a damaged product, so please review the details below:
Damaged Item Policy: If your item arrives damaged, please contact us within 7 days of receiving your order. We will work with you to arrange a return and process a refund or replacement as appropriate. To be eligible for a refund or exchange, the item must be in its original condition and accompanied by any included tags and labels.
How to Report a Damaged Item:
- Please email us at dean@fundaddean.com within 7 days of receiving your order.
- Once we receive your report and any requested details about the damage, we will provide instructions for the return process and initiate a refund or replacement as appropriate.
Return Shipping: The cost of return shipping for damaged items will be covered by Fun Dad Dean Shop. We recommend using a trackable shipping service to ensure safe delivery back to us.
Refunds: Refunds for damaged items will be issued to the original payment method upon receiving and verifying the return.
Late or Missing Refunds: If you have not received a refund within a reasonable timeframe, please check with your bank or payment provider. For further assistance, feel free to contact us.
Questions or Concerns: If you have any questions about our returns policy, need assistance, or encounter any issues with your order, please don’t hesitate to reach out.
Thank you for choosing Fun Dad Dean Shop! We appreciate your business and strive to make your shopping experience enjoyable.